Dr. Rinaldi teaches conflict resolution and effective communication strategies through self-awareness and mindfulness techniques to corporate clients. As your managers, team leaders, and employees all understand more completely the drives and motivations of their co-workers, team members, and customers, they begin to see more opportunities to create win-win solutions.
This curriculum teaches its learner to see the other with empathetic understanding as well as teaching the tools to find the self-restraint to provide a compassionate response even when challenging and heated situations arise. Executives, managers, and team leaders will gain the tools to lead with more infectious inspiration and motivation as their communication skills become more effective and team members begin to feel more understood, safe, and cared about in the work place. Employees and team members will learn to deliver feedback in a way that is effective and easy for customers and vendors to receive—even when the content is not the hoped-for outcome. This effective communication creates stronger relationships and more opportunities for growth because both parties become invested in finding a mutually beneficial outcome.
Effective conflict resolutions skills are developed through seeing the situation clearly which requires the development of accurate empathy and proper self-esteem. The combination of these two attributes allow for assertive and compassionate communication which changes the game when it comes to conflict. In time effective conflict resolution skills will more quickly find amicable resolutions to heated discussions and conflict.
Dr. Rinaldi gives on-site workshops and training packages for businesses interested in using a compassionate, whole-minded approach to conflict resolution, management, and customer service. Great communication creates opportunity for growth and trust reducing reactivity, passive aggressive thinking, and hot-headed responses. The principles taught by Dr. Rinaldi boost employees’ inspiration, creativity, productivity, and collaboration skills creating a thriving corporate culture that breeds success.
Call now to discuss options that work best for you and your team needs.